Tag Archives: reviews

Consumer Review Fairness Act of 2016

Just this December, when everybody is so engrossed with some doomsday idea that Americans are in trouble. Officials in both houses of Congress are up in sleeves trying work something to help protect the rights of consumers to write a true to the bones honest feedback or reviews of businesses, both positive or negative. The … Continue reading Consumer Review Fairness Act of 2016

How to Respond to Negative Customer Reviews

Knowing how to respond and connect to your customers, especially if you have negative ones will effectively show the professionalism and commitment of the business to improving your service and experience. Having a bad review is normal, there would always be someone not so satisfied with the service or goods you are selling. Even big … Continue reading How to Respond to Negative Customer Reviews